Contact Us

By Email
For questions, comments, problems or concerns with one of our products, please send an email to:
consumers@jakks.com.

Please be sure to include your name, address, phone number, email address and UPC code, if available. If you are under 13 years of age, please have your parent contact us and provide this information.

By Phone
You may contact us at — 1-877-875-2557 (toll-free, North America only) or 1-909-594-7771 — Monday - Friday, 7:30 AM - 4:00 PM Pacific Time (GMT – 8), excluding holidays.

By Mail
You may write us at:

JAKKS Pacific, Inc.
Consumer Relations
21749 Baker Parkway
Walnut, CA 91789

Please be sure to include your name, address, phone number, email address and UPC code, if available. If you are under 13 years of age, please have your parent contact us and provide this information.

By Chat

You can Chat with us now by clicking on the blue & white chat icon on the bottom right of your screen.